A core requirement for any business is good quality IT support solutions. Driven by our support philosophy we offer scalable, well managed IT support for any size organization. We don’t over complicate the enterprise business or alienate the start-up.
- Maybe you have an in-house team and want to expand on skills without adding huge overheads?
- Maybe IT is taking up 10 hours of your time each week and this could be better spent on growing your business?
With Business Services you can expect the following IT support services:
- Service Levels Agreements
- Network Management / Support
- Server Support
- Windows Server support
- Linux IT Consulting
- Desktop Support
Our IT support in South Africa is broken down into two services, namely, ad hock and SLA. Business Services Ad Hock Support offers flexibility for clients to use engineer hours as required, on a pay as you go basis or block booking. SLA Support is an all-inclusive service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth.
One flat fee per month for all your IT support requirements; that’s what we set out to achieve with Business Services SLA’s. It doesn’t matter how many times you need us onsite or offsite, you pay the same. This service is open to all business sizes, whether big or small, and with the primary objective of making your life easier.
Our service areas include:
Call us today so we can discuss your IT support needs.
Fixing the blame culture
We understand that you will have many suppliers for different services such as broadband, hosting, domain names, hardware, anti-virus, VOIP and many more. A vitally important feature of our service is to ensure all these 3rd party sections are managed. The blame culture in IT is high, by negating this we are able to speak to your other suppliers and ensure the problems are resolved as quickly as possible. We act as a knowledgeable intermediary ensuring you come first.